However, odor is important in knowing when there are problems. Strong ammonia odor means that cleaning is due. If you recently cleaned cages, you might consider a different type of cage shavings product.
Some have less capability of neutralizing odors than others. Sometimes there is an “off” odor when your chinchilla has a parasite like giardia. So be aware of “normal” odors, and “abnormal” odors. But chinchillas do not have a “musk” odor like ferrets, nor a strong odor that sometimes accompanies rabbits or guinea pigs.